Charitable Solicitations Complaints

New Donation Bin Law Goes Into Effect July 1, 2015

Effective July 1, 2015, specific labeling guidelines are required for non-profit organizations, for-profit organizations and professional solicitors operating donation bins in Tennessee, which provide donors with multiple ways to contact the organization(s) that are collecting donations. The law also requires that bin operators get notarized permission for placement from property owners and leaseholders. Each bin must be emptied every two weeks, and any items left outside must be removed within 24 hours. Failure to comply means the bin itself must be removed. Violators could face a civil penalty. A copy of the new law, Public Chapter Number 221, which amends Tennessee Code Annotated § 48-101-513 can be found at: People can now snap a photo of any donation bin in Tennessee, and post it to Twitter, Facebook or Instagram using the hashtag “#BinCheck” as a way to report a bin in question to the Division of Charitable Solicitations and Gaming. Posts should also include the bin’s approximate location, including city, county and business it may be near. The public can always call the division at (615) 741-2555 or go to for more information.
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