The records shall be retained in a safe and secure manner, for five years following the date of the notarization.
A backup of the electronic records shall also be maintained for five years following the date of the notarization.
A notary can elect to store such recordings with a custodian, or a repository and such recordings may be stored separately from the journal if it is cross-referencing the place of storage and how the record is stored.
The original records and backup shall be protected from unauthorized use.
What will I need to get a free photo ID from the Department of Safety and Homeland Security?
You will need:
Proof of citizenship (such as a birth certificate), and
Two proofs of Tennessee residency (such as a voter registration card, a utility bill, vehicle registration or title, or bank statement).
If your name differs from that on your primary ID, proof of the changed name (such as a certified marriage certificate, divorce decree, court order, etc.)
Learn more about the required documents at the Department of Safety and Homeland Security's Voter Photo ID page.
How can I check the status of my absentee by-mail ballot?
You must mail your ballot in time for your county election commission to receive it no later than the close of polls on Election Day.
You must return your ballot by mail (USPS, FedEx, UPS, etc.). Hand delivery or handing it to a poll worker during early voting or on Election Day is not permitted.
No, the State of Tennessee only offers notaries and remote online notaries.
What ID is required when voting?
Tennesseans voting early or on Election Day must bring valid photo identification with them to the polls. A driver's license or photo ID issued by the Tennessee Department of Safety and Homeland Security, by Tennessee state government or by the federal government are acceptable even if they are expired. College student IDs are not acceptable.
Visit the Department of Safety and Homeland Security's Driver Service Center Locations page for information about locations and hours, closure advisories, and self-service kiosks and online renewal.
What is the fee that can be charged for an online notarization?
You can file form SS-4800 to change the mailing address by mail or in person. A change in Registered Agent or principal address requires filing Articles of Amendment and paying the statutory $20 filing fee. Forms can be found on our the Forms & Fees page for mail and in person filings.
Can I get a free photo ID card even if I have one of the other acceptable forms of photo ID?
No. If you already have a valid government-issued photo ID for voting purposes, the Department of Safety and Homeland Security will not issue a free photo ID to you.
What if I don’t have a photo ID?
You may obtain a free photo ID to vote from the Department of Safety and Homeland Security at any participating driver service center across the state. You may use the “express service” line at the driver service center to obtain your photo ID to minimize wait times. Visit the Department of Safety and Homeland Security's Voter Photo ID page for more information.
I can’t afford a copy of my birth certificate, so I can’t get a photo ID. Can I still vote?
Yes. If you cannot afford a copy of the documents required to obtain a free photo ID, you may sign a form stating under oath that you are indigent and have been unable to obtain an acceptable photo ID for voting without paying a fee.
I'm registered with multiple vendors; do I have to update my remote online notary information with all their information?
Yes, each vendor that you are utilizing their software to remotely notarize documents should be listed in your dashboard under your vendor technologies. You have the option to add new vendor technologies in your dashboard for free. The same documents are required to be uploaded.
When can I vote?
Find your early voting and Election Day polling place and hours in the GoVoteTN app.
What if I don’t bring a photo ID to the polling place?
If you don’t bring a photo ID, you will vote a provisional ballot. You will then have two (2) business days after Election Day to return to the election commission office to show a valid photo ID. Upon returning to the election commission office, the voter will sign an affidavit and a copy of the voter’s photo ID will be made to be reviewed by the counting board.
I have a driver license, but it doesn’t have a photo. Can I use it to vote?
No, but if you do not have another form of valid photo ID, the Department of Safety and Homeland Security will reissue your license with your photo for free upon request.
What is the GoVoteTN app?
The GoVoteTN app allows Tennesseans the opportunity to view their sample ballot, locate their polling location and learn about their district.
Highlights of the app include:
Early voting and Election Day polling locations and hours of operation
Candidate list for upcoming election
Ability to mark sample ballots for upcoming election
Navigation to early voting and Election Day polling locations
County election commission information
Access online election results through the application
Is an expired photo ID acceptable?
Yes, as long as it was validly issued by the federal or Tennessee state government and contains the name and photograph of the voter.
Is my photo ID acceptable?
If you are unsure or have questions about your photo ID, contact your county election commission or the Division of Elections at 1-877-850-4959.
What are the online notary seal requirements?
In accordance with Tennessee Rule 1360-07-03-.04, an online notary public shall use an electronic seal that substantially conforms to the following design: a circular, square, or rectangular seal with the notary public's name as it appears on the commission printed at the top, the county of election printed at the bottom, the words 'Tennessee Notary Public' printed in the center, and the words "Online Notary Public" printed below. The electronic seal must also be accompanied by a statement of the date upon which the online notary public's commission expires.
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Do you have a list of approved third-party vendors for Online Notaries?
No, the Tennessee Secretary of State does not recommend nor endorse any third-party vendors. Whatever platform you choose should provide identity proofing, credential analysis, and storage for your video recordings of notarial acts. It should also be capable of attaching your electronic seal, electronic signature, and electronic notarial certificate to an electronic document.
What is an Administrative Dissolution?
An Administrative dissolution occurs for the following reasons:
Failure to file an annual report
Being without a registered agent
A foreign entity fails to maintain its assumed name due to a name conflict
Returned payment by a financial institution
What is a Certificate of Existence?
A certificate of existence is a document issued by our office that certifies that an entity is active and in good standing.
What is an Online Notary Public?
In April of 2018, the Tennessee Legislature passed Senate Bill 1758 known as the “Online Notary Public Act”. This Act went in effect as of July 1, 2019. The Act defines “Online Notarization” as “a notarial act performed by means of two-way video and audio conference technology…”. This means that the notary and the principal whose signature is notarized are not in the same place but interact remotely over the internet. All regular notary rules apply to these transactions including the requirement for the notary to confirm the identity and state of mind of the principal, the voluntary nature of the act and the legality of the document. This will require online notaries to have access to significant technological resources via a contract with a third-party online notary vendor. This Act authorizes Tennessee notaries to perform remote online notarizations after the completion of an application and approval from the Tennessee Secretary of State. The steps which must be taken for a notary to perform online notarizations can be found in the Online Notary Public Guide.
How do I handle a complaint about the conduct of a Notary?
A Notary is considered a public official and may be removed from office just as any other official. Complaints concerning official misconduct should be directed to local Law Enforcement in the county in which the Notary is elected or in which the alleged misconduct occurred.
"Pursuant to Tenn. Code Ann. § 8-7-103, the District Attorney General has the duty of prosecuting all violations of state criminal statutes which occur in his or her district. This duty includes prosecutions of criminal acts committed by notaries. A citizen who wishes to file a criminal complaint against a notary public may do so by contacting the District Attorney General of the judicial district in which the alleged criminal conduct occurred and proceeding through the complaint process."
Additionally, as explained in the above opinion of the Attorney General, a notary may be removed from office through the ouster proceedings set forth in Tenn. Code Ann. § 8-17-101.
What documentation do I need to submit with my remote online notary application?
The name of your vendor and a description of the technologies it uses to provide the services listed in the Tennessee Rules [1360-07-03-.02(h), (i), (l ), (m), (n)]
An explanation of the method or technology you will use to maintain an electronic notary journal as required by the Rules;[1360-07-03-.03(12)]
A copy of your unique electronic notarial certificate or other technology for rendering a notarized electronic document tamper-evident;[1360-07-03-.04(13)]
A copy of the instructions or techniques supplied by the vendor that allows the online notary public's electronic notarial certificate to be read and authenticated;[1360-07-03-.04(8)]
A copy of the instructions or techniques supplied by the vendor that allow the online notary public to conduct identity proofing and credential analysis. [1360-07-03-.02(m)]
What is the difference between E-Notaries and Remote Online Notaries?
In e-notarization, the notarization uses digital signatures but must occur in the physical presence of the notary, similarly to a traditional/pen and paper notarization. In remote notarization, the person is not in the physical presence of the notary but is present through audio and visual equipment such as a webcam.
What is an Assumed Name?
An assumed name is a name other than the true entity name under which it conducts business. Tennessee does not recognize 'DBAs' (doing business as) or fictitious names. The assumed name is good for 5 years and can be renewed.
What are the most common reasons for rejection of an Annual Report?
The correct fee is not paid. The annual report fee for a corporation is $20, and an additional $20 is required if any change is made concerning the registered agent/registered office. The annual report fee for LLCs is $300 minimum up to a maximum of $3000. The fee increases by an additional $50 per member for every member over 6 members up to a maximum of $3,000.
An officer is not listed. If the business is a Tennessee for-profit corporation, the corporation must list at least one officer. If the business is a Tennessee nonprofit corporation, a president and secretary or required.
The board of directors are not listed, the box indicating that the board is the same as the officers listed is not marked, or the box indicating that the corporation does not have directors is not marked.
The annual report is not signed and/or dated.
The annual report is not typed or filled out in ink.
What are the most common reasons for rejection of a filing?
The required filing fee was not enclosed.
The document has not been signed
The document is not clear and legible.
The document was not enclosed.
The document is not dated.
An email address was not provided.
The name that you have requested is unavailable because it is not distinguishable from another business entity on file.
We were not able to obtain tax clearance from the Department of Revenue. Please, contact the Tennessee Department of Revenue at (615) 253-0600 or (800) 342-1003. Once you have satisfied their requirements, resubmit your document to our office for filing.
The address of the registered office must be a physical Tennessee address; it cannot be a post office box, route number, or box number alone.
Why does my business entity show up as inactive?
A business entity that has failed to file its annual report on a timely basis may be administratively dissolved and placed in inactive status. The filing history of every business is shown in the Business Information Search. Click on “filing history” for details on your business.
Where do I obtain my digital notarial certificate?
The third-party vendor you have chosen should provide you with the certificate.
What is a digital notarial certificate?
The portion of a notarized electronic document that is completed by the notary public, bears the notary public's electronic signature and official electronic seal, official title, commission expiration date, any required information concerning the date and place of the electronic notarization, and states the facts attested to or certified by the notary public in a particular electronic notarization.
How much does it cost to become a remote online notary?